Terms & Conditions and Privacy Policy

Terms & Conditions

1. Introduction
Welcome to Higuerón Resort. By downloading or using our app, you agree to these Terms and Conditions which govern your use of the app. Please read them carefully.

2. Data Collection and Usage
We are committed to providing a personalized experience through the use of geolocation data and behavioral insights. By using Higuerón Resort, you agree that we may collect and use certain types of data to enhance your experience including:
Geolocation Data: We may collect and use your location data to provide location-based services such as personalized recommendations, nearby offers, and relevant notifications.
Behavioral Data: We analyze user interactions within the app to better understand preferences, improve our services, and provide customized opportunities at the right time and place.

3. How We Use Your Data
Your data is used solely for the purposes of improving your experience with the app which may include:
– Delivering personalized content and offers based on your location and behavior.
– Improving app functionality and user experience.
– Sending notifications or alerts that are relevant to your activities or interests.

4. Data Privacy and Security
Your privacy is important to us. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data will never be shared with third parties without your explicit consent except where required by law.
For more details on how we protect your privacy, please refer to our privacy-policy below.

5. User Consent
By using the app, you consent to the collection and use of your geolocation and behavioral data as described in these Terms and Conditions. You may withdraw your consent at any time by adjusting the app settings or contacting our support team.

6. Third-Party Services
We may partner with third-party service providers to offer enhanced services. These third-party providers may have access to certain user data but will adhere to the same standards of data protection as outlined in these Terms.

7. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted within the app, and continued use of the app following the posting of changes constitutes acceptance of the revised terms.

8. Contact Us
If you have any questions or concerns about these Terms and Conditions or how your data is being used, please contact us at:

Higuerón Resort
Fuengirola, Spain
info@higueronresort.com

Privacy Policy

1. Introduction
At Higuerón Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our app. By using Higuerón Resort, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect the following types of information to provide and improve our services:
Geolocation Data: We may collect your precise or approximate location to provide location-based services including personalized offers, notifications, and relevant suggestions.
Behavioral Data: We collect information on how you interact with the app (e.g., features you use, frequency of app usage) to offer tailored content and opportunities at the right time and place.
Personal Information: This may include your name, email address, and other contact details provided when you create an account or interact with customer support.
Device Information: We collect data about the device you use to access our app, such as device type, operating system, and unique device identifiers.

3. How We Use Your Information
The data we collect is used to improve your experience with the app, including but not limited to:
– Providing personalized content, offers, and services based on your location and behavior.
– Sending notifications and updates that are relevant to your preferences and interactions with the app.
– Enhancing app functionality and user experience through behavior analysis.
– Responding to customer support requests and managing user accounts.

4. Data Sharing and Third Parties
We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners for the purpose of enhancing our services, such as:
Service Providers: We may share data with third-party companies that assist in app operations (e.g., hosting services, analytics providers), but these companies are bound by confidentiality and data protection agreements.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security
We prioritize the security of your personal information and use industry-standard measures to protect your data from unauthorized access, disclosure, or alteration. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Rights
You have the following rights concerning your personal information:
Access and Update: You can request access to your data and update any inaccuracies at any time through your account settings.
Withdraw Consent: You may withdraw your consent for data collection (e.g., location services) by adjusting your app settings or contacting us.
Deletion: You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

7. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies to collect information about your activity within the app. This helps us improve functionality and offer more personalized services. You can control cookie preferences through your device settings.

8. Children's Privacy
Higuerón Resort is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted within the app, and your continued use of the app after these changes constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Higuerón Resort
Fuengirola, Spain
info@higueronresort.com

Higuerón Resort
Last Updated: September 2025